Replacement Policy

At Abhi The Designer Lounge, every garment undergoes a thorough quality check before dispatch to ensure it reaches you in perfect condition. As most of our pieces are specially crafted and customizable, we do not offer returns or refunds.

Replacement Eligibility

We offer replacements only under the following circumstances:

• You have received a damaged product due to transit.

• You have received an incorrect item.

• There is a genuine size issue (subject to verification).

Any replacement request must be raised within 5 days of receiving your order.

How to Request a Replacement

To initiate a replacement request, please email us at support@abhidesignerlounge.com with:

• Your order number

• Clear photographs of the product

• An unboxing video recorded at the time of opening the package (mandatory for damaged or incorrect item claims)

Please note that claims for damaged, missing, or incorrect products cannot be processed without an unboxing video.

Quality Check & Approval

Once we receive your request, our team will review the details and conduct a quality assessment. If the issue is found to be genuine and meets our replacement criteria, we will arrange for a replacement of the product.

Products sent back without prior approval will not be accepted.

Non-Eligible Cases

We do not offer returns, refunds, or replacements for:

• Change of mind

• Minor color variations due to photography or screen settings

• Products purchased during sale or promotional offers

• Customized or altered garments

• Requests raised after 5 days of delivery

Contact Us

For any queries regarding replacements, please contact:

Email: support@abhidesignerlounge.com
Phone: 8120202016

Our team will be happy to assist you.